Cloud computing has been a hot topic in IT support circles for some years now; but, despite the hype, there is still a lot of confusion about what it is, how it works, and what the benefits are.
Even people who think they understand about cloud computing have often found themselves believing some of the myths that surround it.
We’ve drawn on the results of our 2015 survey into small business attitudes to Cloud computing, and on many conversations we’ve had with clients and other contacts, to debunk the top five biggest myths about the Cloud.
Continue reading The five biggest myths about IT Cloud computing
We all know that strong passwords are key to maintaining your IT support security. One of the reasons that hackers were able to break into the Sony Pictures system so easily was that vast numbers of employees used easily guessable passwords such as “password” and “s0ny123”.
Continue reading Psst … IT support passwords and how to protect them
On the 5th May, The First Line IT Support Cycling Squad, composed of David Swinburne, Kevin Sands and Dan Owen, the “ThreeWheelin’ ” are raising money for the “Against Breast Cancer” charity, by riding the ‘Classic Oxfordshire‘ 70 mile one day event.
Continue reading IT support staff raising money for charity: Three men on their bikes
First Line IT has been featured in Oxfordshire Guardian’s latest publication
As a business person in Oxfordshire, you are seldom more than a few steps away from potential customers, partners, and suppliers,” says Barrie Giles, First Line Managing Director.
“But sometimes, there can be such a thing as too much choice ‒ and too much going on. How do you identify the partners who will be the best fit for your business and values? Continue reading First Line helps make sense of the Oxfordshire business scene
Not what you’d expect from your average IT support company
One of the things we’re most pleased with when it comes to our new website is the quality of the photography. Continue reading New IT website showcases in-house photographic talent
Why web developers Biff Bang Pow recommend First Line’s Microsoft Exchange service to their clients
Web development company Biff Bang Pow were introduced to First Line IT’s Microsoft Exchange Online service after it became apparent they needed external email support services to offer to their clients.
Since they established the company, they have been offering their clients a free email hosting service. However, this became impossible as they began taking on bigger clients.
Coincidentally, BBP got in touch with John Crozier just as First Line was beginning to invite proposals for their new website build. Biff Bang Pow turned out to be a perfect fit!
This is why website developer Biff Bang Pow made the big decision to stop hosting its own clients’ email, and recommended that they moved to First Line’s Microsoft Exchange Online service instead.
So the companies have been working together in the roles of both supplier and client. David Burke, Managing Director of Biff Bang Pow thinks that First Line IT got the slightly rougher end of the deal: They had to talk a lot of new clients through the Microsoft Exchange Online service. “We had nearly 170 email clients to migrate”, he explains.
Find out more about how First Line IT delivered their Email Exchange Service to Biff Bang Pow here.
Successful companies don’t stand still: they grow, diversify, move location, take advantage of new technologies, and experiment with different ways of working.
In order to do this, though, they need support services that can keep up with them – and that includes IT. If you’re not an IT specialist, making sure your IT is a help rather than a hindrance can seem a little daunting – but, luckily, it’s just what IT support companies do best. Continue reading IT support in practice: meet some of our clients
Some of the first people whose calls to First Line, the Oxford based IT support company, were answered by a female voice were so startled they assumed that they had got the wrong number. Continue reading Rachael brings a new perspective to IT support
There’s a whole lotta learning going on in East Oxford this month as First Line (IT Support Oxford) plays host to a group of interns from Switzerland, who are studying at the College of International Education in Oxford. Continue reading Late starts, desk-based lunches, and learning to fix IT supoprt things in Oxford
How First Line is about more than just IT support for the College for International Education Continue reading “They fit in with the family atmosphere of the college”